Frequently Asked Questions
How do I deploy TeamCluster Project?
TeamCluster Project deployment is based on the state of the art, industry standard WAR format and XML deployment descriptor for Java based enterprise applications. This ensures consistent and seamless deployment across all JavaTM 2 Platform, Enterprise Edition compliant application server platforms.

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What are the major benefits of TeamCluster Project?
TeamCluster Project focuses on easing the project management burden by integrating critical information, providing real time notifications to team members, and enabling familiar Web based access to the project knowledge repository for the entire team.

Your team's productivity benefits from:

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How do I start using TeamCluster Project?
The easiest way to get started is to download our tutorial and try out our on-line demo. Feel free to contact our training services for a demo walkthrough, then arrange for a pilot license with our sales team.

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Does TeamCluster offer professional services?
Yes - we are ready to discuss your needs for product customization, consulting on enterprise application network requirements and design, and professional project management.

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How do I get additional information about TeamCluster Project?
Our sales team is ready to answer any questions you might have about our products and services.

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What are the TeamCluster Project deployment requirements?
Built on the Java 2 Platform, Enterprise Edition, the leading enterprise application platform, TeamCluster Project can be readily deployed on a wide range of operating systems, including Unix®, Linux®, and Microsoft® Windows® 2000.

For specific system requirements, please see our system requirements page.

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How do I ensure that the project critical information stored by TeamCluster Project is secure?
TeamCluster Project is designed with your data security in mind. Through careful software design, and by virtue of running on the Java 2 Platform, TeamCluster Project is highly resistant to security compromises. If so configured, TeamCluster Project encrypts all communications using the standard SSL or TLS technologies. Access to the application is password protected, with user login and password information stored securely on the server.

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Do I need to install TeamCluster Project on the team member computers?
No installation on team member computers is required. TeamCluster Project relies on server only installation. You and your team need only a standard Web browser to access the application resources. And TeamCluster Project performs with equal confidence across an intranet or extranet as it does across the Internet. Whether you need VPN access for partners or wireless access from an airport in Hong Kong, TeamCluster Project is always on, and always ready.

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How much work is involved in supporting TeamCluster Project?
One of the greatest advantages of the J2EETM enterprise computing platform is its stability and availability. TeamCluster Project leverages this industrial-strength reliability and performance, requiring little attention from your IT staff, beyond the initial XML based deployment configuration. Standard application database and project document folder backups are all that is required to safeguard your data.

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When will TeamCluster Project be available?
Now! TeamCluster Project has undergone our rigorous software quality assurance testing and has been released. Contact our sales team for your pilot license today.

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How can I customize TeamCluster Project to fit my special needs?
TeamCluster Project is designed to be customizable. Our professional services team is happy to discuss your special needs. And if the features are on our product road map, there is no charge to you.

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How can I get more technical information about TeamCluster Project?
Feel free to browse our Technology and Architecture pages, and view the product Data sheet PDF. Take a look at this excellent on-line Web Services and applications tutorial. Still have questions? Contact our support center.

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What operating system platforms does TeamCluster Project run on?
TeamCluster Project is designed for operating system portability from the ground up. You can choose from any operating system platform supporting the Java 2 Platform, including Unix, Microsoft Windows 2000, and Linux.

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Does TeamCluster Project require a dedicated server for installation?
No. TeamCluster Project relies on the superior Java 2 enterprise runtime environment to efficiently manage application resources. You may wish to install TeamCluster Project on a dedicated server for optimal performance and scalability, but our internal use and rigorous quality-assurance testing has shown it to perform very well even on desktop computers.

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What access control mechanisms are supported?
TeamCluster Project supports a very flexible role and group membership based access control model. As you add new team members, their access privileges can be easily defined by inheritance from group affiliation or existing user profiles. You can also define unique access privileges by using the highly granular permission set based definitions. Finally, a number of permission sets have been pre-defined, ready for use with no hassle.

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I need to work with colleagues in Europe and Asia Pacific. Does TeamCluster Project support this?
Absolutely! TeamCluster Project is designed to address the needs of teams distributed across collaborating organizations and geographies. Whether your colleagues use desktops, laptops or wireless PDAs, TeamCluster Project presents critical information in a familiar Web browser view. And since there is no need for client installation, your team enjoys unlimited access with no "per seat" charges, while application performance scales linearly with, and is limited only by, your server resources.

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How many projects can my team work on?
As many as you need! TeamCluster Project uses the standard Java Servlet session tracking API to concurrently manage any number of projects. Team members choose which project to work on by activating it with a mouse click. TeamCluster Project takes care of managing personalized interaction as each team member views, adds, and updates project critical information in real time. There is no additional licensing charge based on the number of projects you create; TeamCluster Project will always manage as many projects as you throw at it, limited only by server resources.

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What databases does TeamCluster Project support?
Any SQL-compliant relational database with JDBCTM connectivity! TeamCluster Project leverages the standard JDBC API to connect to any leading database management system. All premiere database vendors, including Oracle®, Microsoft, and MySQLTM, support JDBC connectivity, and are therefore supported by TeamCluster Project. The choice of the database to use is entirely yours.

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What about integration with other enterprise applications?
TeamCluster Project is built on top of the J2EE Servlet API. This gives you an excellent road map to enterprise application integration using Web Services standard technologies such as SOAP, WSDL, and UDDI.

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Does TeamCluster Project have operating system compatibility issues?
No. Written entirely to standard Java 2 APIs, TeamCluster Project relies on a J2EE application container for lifecycle management and access to the underlying operating system resources. Please see our system requirements page for further details.

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